Profile

Building Products That Scale. Programs That Deliver.

Senior Product & Program Manager with 9+ years at the intersection of enterprise SaaS, AI automation, and regulated delivery. Equally comfortable writing PRDs, running executive steering committees, and coaching squads through Agile transformation.

At Honeywell, led AI agent integration into compliance workflows — one of the few PMs with real production experience deploying AI agents at enterprise scale. At Pfizer, navigated the dual challenge of GxP compliance and aggressive delivery timelines across a 46-person cross-functional team.

A career built on translating ambiguity into roadmaps, stakeholder noise into decisions, and delivery chaos into predictable cadences.

Industrial SaaSHealthcare ITAviation ITAI & LLMGxP ComplianceSAP IntegrationsPaaSCI/CD

Get in Touch

Based InBengaluru, Karnataka, India
Open ToBengaluru · Chennai · Coimbatore · Remote

Career History

Work Experience

9+ years across enterprise SaaS, regulated healthcare, and aviation IT — always in the delivery seat.

Senior Program Manager – SaaS & PaaS

Jun 2024 – Present

Honeywell International (India) Pvt. Ltd.

Bengaluru, India · Global Delivery (US · Europe · India)

Honeywell ACT · Movilizer Track & Trace · Logista PaaS · Movilizer for SAP — serving BAT, Logista, Coca-Cola Europacific, AstraZeneca, Boehringer Ingelheim

  • Integrated specialised AI agents into Honeywell ACT compliance workflows, sustaining a 97% stakeholder satisfaction rate across 3 continents.
  • Authored PRDs for 6+ feature releases per quarter, achieving 100% critical milestone adherence.
  • Introduced CI/CD playbooks cutting release cycle time by 30% and reduced milestone slippage by 15%.
  • Managed multi-client SAP deployments with zero live-environment disruptions; maintained 100% EU regulatory compliance for Logista PaaS.
  • Ran SAFe PI Planning and Scrum of Scrums, reducing inter-team blockers by 20%+ within two quarters.

Project Manager – Healthcare IT

Nov 2022 – Apr 2024

MResult Services Pvt. Ltd.

Bengaluru, India · Client: Pfizer (USA)

Portfolio on Demand · ARIES · Enterprise Agile Transformation Program

  • Directed delivery of 3 regulated GxP SaaS products; improved clinical operations efficiency by 20%.
  • Chaired steering committees influencing $14M in roadmap and executive funding.
  • Led ARIES with a 46-person team — 100% milestone adherence, zero compliance breaches across 6 sprint cycles.
  • Championed Agile transformation across 5+ Pfizer product squads, delivering a 40% throughput increase.
  • Achieved 100% milestone commitment closure across all 3 products in US, Europe, and APAC.

Senior Executive – SaaS Products

Jan 2022 – May 2022

Zycus Infotech Pvt. Ltd.

Bengaluru, India · Source-to-Pay SaaS · 1M+ MAU

  • Managed 4 concurrent enhancement tracks improving engagement KPIs by 25%.
  • Maintained 95%+ sprint velocity and reduced backlog complexity by 30%.

Digital Consultant – SaaS Products

Aug 2019 – Jan 2022

Sheen Corporate Pvt. Ltd. (Contract)

Coimbatore, India · Finance Sector · 12-person Team

  • Improved operational efficiency by 25% and increased lead conversion rates by 73% through UX redesign.
  • Maintained zero escalations over 2.5 years across 6 concurrent client engagements.

Software Engineer (Scrum Master)

Jul 2017 – Aug 2019

Capgemini India Ltd.

Bengaluru, India · GE Aviation (APAC, US, EMEA)

  • Maintained 99% SLA compliance across 200+ high-priority ServiceNow tickets annually.
  • Increased integration processing efficiency by 20% by restructuring OSB/MRO routing logic.

Delivered Work

Key Projects

9 enterprise projects across AI compliance, field mobility, healthcare analytics, and supply chain. Click View Details on any card to explore further.

Honeywell ACT – AI Agent Integration

Honeywell

British American Tobacco · Mannheim, Germany

Jun 2024 – Present

Integrated AI agents into compliance workflows for a global EU SaaS platform, cutting release cycle time by 30% and sustaining 97% stakeholder satisfaction across 3 continents.

AI AgentsSaaSCI/CDOKRs

Movilizer Track & Trace – SaaS Program

Honeywell

British American Tobacco · Kuala Lumpur

Jun 2024 – Present

Program management for a mobile-first field service SaaS platform. Reduced inter-team dependency blockers by 20%+ via SAFe PI Planning and Scrum of Scrums standardisation.

Mobile SaaSSAFeScrum of Scrums

Track & Trace PaaS – Logista

Honeywell

Logista · Imperial Brands · JTI · Philip Morris · Madrid

Jun 2024 – Present

Governed EU tobacco traceability PaaS delivery across four global clients. Primary escalation point for all organisations — zero regulatory compliance breaches throughout.

PaaSEU ComplianceMulti-client

Movilizer for SAP – Connector Product

Honeywell

Coca-Cola Europacific · AstraZeneca · Boehringer Ingelheim

Jun 2024 – Present

Managed enterprise SAP connector deployments across four global clients in FMCG and pharma — zero live-environment disruptions across all deployment windows.

SAP IntegrationFMCGPharma

ARIES – Aggregate Research Intelligence System

Pfizer

Pfizer · United States

Nov 2022 – Mar 2024

Led a 46-person team delivering Pfizer's global SAP BO reporting platform across 6 sprint cycles — 100% milestone adherence and zero GxP compliance breaches.

SAP BOGxP46-person Team

Portfolio on Demand – Platform Redesign

Pfizer

Pfizer · United States

Mar 2023 – Sep 2023

React + .NET + SharePoint platform redesign for global portfolio stakeholders. Delivered on schedule with zero critical defects, serving dual PM and Scrum Master roles.

React.NETUX Redesign

Pfizer Enterprise Agile Transformation

Pfizer

Pfizer · Global Digital Products

Nov 2022 – Apr 2024

Transitioned 5+ Pfizer product squads from waterfall to Scrum, delivering a 40% throughput increase while maintaining full GxP compliance throughout the programme.

Agile Transformation5+ Squads40% ↑ Throughput

Zycus Source-to-Pay SaaS Enhancements

Zycus

Zycus Infotech · Bengaluru · 1M+ MAU

Jan 2022 – Apr 2022

Managed 4 concurrent enhancement tracks for a 1M+ MAU procurement SaaS platform — 95%+ sprint velocity maintained and backlog complexity reduced by 30%.

Procurement SaaS1M+ MAUBacklog Grooming

GE Aerospace – OSB & MRO Middleware

GE Aviation

GE Aerospace · APAC · US · EMEA

Jul 2017 – Aug 2019

Maintained 99% SLA compliance across 200+ annual ServiceNow tickets; improved OSB/MRO integration efficiency by 20% through middleware restructuring.

ServiceNow99% SLAAviation IT

Capabilities

Skills & Expertise

A practice built across enterprise SaaS, regulated healthcare, and industrial platforms.

Product & Program Management

PRD DevelopmentRoadmap PrioritisationOKRsPortfolio GovernanceRisk ManagementProduct LifecycleRelease Management

Agile & Delivery

SAFe 6.0ScrumKanbanPI PlanningScrum of ScrumsCI/CD AdoptionBacklog RefinementSprint Facilitation

Stakeholder & Leadership

Executive Steering CommitteesCross-functional LeadershipC-suite CommunicationVendor ManagementAgile Coaching

Technology & Platforms

Generative AI / LLMAI Agent IntegrationSaaSPaaSSAP IntegrationsRPAGxP ComplianceITIL 4SDLCLow-code

Tools & Delivery Tracking

JiraConfluenceServiceNowTableauMicrosoft ClarityMS ProjectMiroSharePointVisioExcel

Analytics & Metrics

OKR DashboardsBurndown / Burnup ChartsKPI TrackingCSAT / NPS AnalyticsPost-launch Adoption Metrics

Credentials

Certifications

Continuously upskilling across product delivery, Agile frameworks, and service management.

Certified ScrumMaster® (CSM®)

Scrum Alliance

Valid through Sep 2026

Agile Certified Practitioner (PMI-ACP®)

Project Management Institute (Simplilearn)

Feb 2023 · Does not expire

SAFe® 6.0 – Complete Scaled Agile Framework

Scaled Agile (Udemy)

Dec 2025 · Does not expire

Introduction to Service Management with ITIL 4

Axelos (Udemy)

Jun 2024 · Does not expire

Lean Management

Simplilearn

Feb 2023 · Does not expire

Agile Project Management & Delivery

Udemy (Yesi Education)

Jun 2025 · Does not expire

Jira Fundamentals Badge

Atlassian University

Dec 2022 · Does not expire

Academic Background

Education

Master of Computer Applications (MCA)

KGISL Institute of Information Management
Bharathiar University, Coimbatore

2017 – 2019 · Full Time

Bachelor of Science – Computer Science

KG College of Arts and Science
Bharathiar University, Coimbatore

2013 – 2016 · Full Time